Privacy Policy
Last updated: 15th March 2026
Owl Access Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.
By using this website, you agree to the collection and use of information in accordance with this policy.
Business Details
Owl Access Ltd
Telephone: 01484 218994
Email: contact@owlaccess.co.uk
Information We Collect
We only collect personal information that you voluntarily provide through our website contact forms.
Front Page Contact Form
When using the contact form on the homepage, we may collect the following information:
• Full Name (required)
• Email Address (optional)
• Telephone Number (required)
• Message (required)
Contact Page Form
When using the contact form on the contact page, we may collect the following information:
• Business Name (optional)
• Full Name (required)
• Email Address (optional)
• Phone Number (required)
• Site Location or Postcode (required)
• Type of Enquiry (required)
• Message (required)
All contact forms include a consent checkbox and GDPR statement confirming that you agree to us storing and using the information you provide for the purpose of responding to your enquiry.
How We Use Your Information
We collect and use this information only for legitimate business purposes, including:
• Responding to enquiries
• Providing quotations or information about our services
• Contacting you regarding your enquiry
• Arranging site surveys or service appointments
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Future Contact Forms
We may introduce additional contact forms in the future that request further information in order to provide more accurate quotations or better understand project requirements.
If additional information is collected in the future, this Privacy Policy will be updated accordingly.
Customer Reviews
Our website may display customer reviews from external platforms such as Google Reviews.
These reviews are managed and hosted by third-party platforms. Any personal data displayed within those reviews is controlled by the external platform and subject to their own privacy policies.
Data Storage and Security
We take reasonable steps to ensure that any personal information submitted through our website is stored securely and protected against unauthorised access, loss, or misuse.
Information submitted through contact forms is typically stored in email systems or website form submissions for the purpose of responding to enquiries and maintaining communication records.
How Long We Keep Your Information
We only retain personal information for as long as necessary to respond to enquiries, provide services, or maintain reasonable business records.
Your Rights
Under UK data protection laws, you have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where appropriate
• Withdraw consent for us to use your data
If you would like to make a request regarding your personal information, please contact us using the details below.
Contacting Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Owl Access Ltd
Telephone: 01484 218994
Email: contact@owlaccess.co.uk
Changes to This Privacy Policy
Owl Access Ltd may update this Privacy Policy from time to time. Any updates will be posted on this page.